Who Is Eligible
18 years old, resident of USA or Canada. We cannot deliver to APOs or FPOs.
Standard Media Scanned
Prints: Color/B&W , to 8"x10"
Slides: Color 35mm
Negatives: Color 35mm
Prepaid UPS label printed by customer. Shipping container (a box) provided by customer. Orders are securely tracked.
Time to Order Completion
4-6 weeks, depending on media mix and order size.
Prints: 600 dpi
35mm Slides: 10 megapixels
35mm Negatives: 10 megapixels
Color Bit Depth
24-bit "True Color"
Color Profile for Scanning
Adobe RGB 1998
Output File Format
Maximum Enlargements Recommended
Prints: 2x the original size.
Slides: 19" x 13" for 300ppi printing.
Negatives: 19" x 13" for 300ppi printing.
Completed Order Output
A DVD or CD of completed, retouched scans, and return of originals.
DVD Replay on Televisions
If your DVD player is jpg-slideshow compatible, you should be able to view your ScanCafe DVD on your television.
Customer Service Hours
7am to 5pm PT, Mon-Fri
To view ScanCafe DVDs on a computer, we recommend Windows XP or later, Mac OS X 9 or later.
Years in Business
ScanCafe founded 2006, 41 millions images scanned and repaired.
Hayward, CA (Global HQ), and Bangalore, India (Scanning Operations).